Secure Storage West Monroe reviews

Secure Storage West Monroe in West Monroe, LA is rated 5.0 out of 5 from 43 Google reviews. Here are some reviews from customers. Read every review on Google.

• Marlene and Chelsey have always taken exceptionally good care of my problems. And have dealt with respect and kindness .

  Debra M. · 5 stars · October 2026

• I had a great experience renting my storage unit. Marlene was very professional, courteous, and helpful throughout the entire process. She made everything quick and easy and was a pleasure to work with. Excellent customer service—I would definitely recommend this storage facility!

  Brenda H. · 5 stars · September 2026

• Great customer service !!

  Joy E. · 5 stars · August 2026

• She was extremely courteous and very helpful even though I called late in the evening and she was able to answer all my questions and help me with the process of renting a unit.

  Robin H. · 5 stars · May 2026

• Mia has been very helpful throughout this process of needing a storage unit. I would definitely recommend this facility!

  Shelbi C. · 5 stars · April 2026

• Mia is very pleasant to deal with and gives great customer service

  Rhonda R. · 5 stars · April 2026

• Always Very very helpful & informative!

  Gina J. · 5 stars · April 2026

• Mia was awesome 💯

  Cartaoraina L. · 5 stars · April 2026

• Mia is a doll. Very patient and efficient. Giver her a hefty raise!!

  stephanie t. · 5 stars · March 2026

• Mia was very friendly and helpful!

  Nicki A. · 5 stars · March 2026

• Quick with answers and response and was very professional and sweet

  Teresa L. · 5 stars · March 2026

• She’s a very polite person

  Jolicia W. · 5 stars · March 2026

• She's great and has great understanding

  Gee B. · 5 stars · March 2026

• Respectful and nice

  Umandre F. · 5 stars · March 2026

• Very helpful

  JERRY H. · 5 stars · March 2026

• Love love love this place!!!!! Jenny and Bree are absolutely the best!! They made everything so smooth and easy peasy!! Would totally recommend if you need a storage building call up these folks.

  Tabitha G. · 5 stars · February 2026

• Mia was very helpful nice and patient and provided me with easy instructions to look at unit

  Lamar C. · 5 stars · January 2026

• Mia is a great person and I love dealing with her. She puts up with me always forgetting to pay on time LOL and she's very kind. I would highly recommend

  Michael N. · 5 stars · December 2025

• For the price and quality of the storage units you can’t beat it! Mia’s been super helpful and considerate when moving my unit! Would definitely recommend American Secure storage if you’re looking for a storage unit!

  Antwon F. · 5 stars · December 2025

• She was very helpful.

  Janea R. · 5 stars · December 2025

• Excellent company to lease a unit from! Mia was very helpful with all of my questions! Very easy to communicate, never had any issues with anything. Exactly what you want from a storage company.

  Caitlyn M. · 5 stars · November 2025

• She was absolutely phenomenal. She was very attended to my needs help me organize and set up a good pick up time and description of what the unit should look like when I leave she was just an all-around good representative for the company. Thank you for a pleasure experience.

  Brendan T. · 5 stars · November 2025

• She was very friendly and quick about everything. Would highly recommend

  Buddy W. · 5 stars · November 2025

• Mia was very nice and informative. I enjoyed it talking with her.

  Sherri C. · 5 stars · November 2025

• Mia was helpful and patient with me. Thank you.

  Reva S. · 5 stars · November 2025

• Mia was very helpful!! Thank you

  Molly E. · 5 stars · November 2025

• These folks (esp Mia) were super helpful to me and assisted in getting my units up to date, very caring and thorough! Highly recommend for anyone to use their storage units!!!

  Frederick B. · 5 stars · 2025